Support Center
Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely through our payment providers.
What is your shipping policy?
We offer free shipping on orders over $100 within the United States. International shipping rates vary by location. Most orders are processed within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Custom orders are non-returnable. Please contact us for a return authorization before sending any items back.
How do I care for my knife?
Keep your knife clean and dry after use. Use appropriate lubricant for the pivot and moving parts. Store in a dry place. Avoid exposure to moisture and corrosive materials.
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Warranty Information
All Damned Designs knives come with a lifetime warranty against manufacturing defects. This warranty covers:
- Material defects
- Manufacturing defects
- Mechanical issues
The warranty does not cover damage from misuse, abuse, or normal wear and tear. For warranty claims, please contact our support team with photos and a description of the issue.